About Viral Editz

Viral Editz is a fast-moving content agency specializing in high-performance short-form content for thought leaders, entrepreneurs, and public figures. We turn expertise into influence—making experts culturally relevant through virality. Our team is a collective of independent, creative, and highly skilled freelancers who thrive in a fast-paced, results-driven environment.

The Role: Operations Manager

We're looking for a proactive, organized, and systems-savvy Operations Manager to join our in-studio team. This role is the glue that holds everything together—connecting with pod leaders, managing operations, and ensuring our agency runs like a well-oiled machine. If you're passionate about process, love working with creatives, and get a thrill from optimizing workflows, this is for you.

What You’ll Do (Day-to-Day):

• Come into the studio and serve as the go-to operations partner for our pod leaders
• Own our internal systems and processes—making sure nothing falls through the cracks
• Manage everything from task assignments to invoicing, studio upkeep, and client hospitality
• Coordinate the moving parts of creative production, ensuring timelines and deliverables are hit
• Be the force behind smooth, stress-free operations so our team can do what they do best—create

Key Responsibilities:

1. Workflow & Process Optimization

• Refine internal systems (Asana, Google Drive, Slack)
• Ensure deliverables and deadlines are consistently met
• Oversee billing, invoicing, and vendor payments

2. Resource & Team Management

• Match the right talent to the right projects
• Collaborate across creative, strategy, client service, and production teams
• Support hiring, onboarding, and vendor management

3. Office & Studio Management

• Maintain studio space, refreshments, and cleanliness
• Greet and host clients when on-site

4. Tech & Systems Oversight

• Manage all communication and workflow tools
• Implement automation and AI solutions where possible
• Ensure IT systems and file storage are secure and efficient

5. Culture & Team Support

• Foster a positive, productive work culture
• Lead training sessions and team development opportunities
• Act as a team advocate and solution-seeker

6. Reporting & Performance Tracking

• Track KPIs related to ops, profitability, and team performance
• Provide leadership with data insights to improve systems

✅ Qualifications:

• Professional presence and polished communication
• Strong experience managing multiple teams and high-value clients
• Ability to stay cool under pressure and juggle competing priorities
• Driver’s license and reliable transportation (in-studio role)
• Experience in creative or content agency environments (preferred)

Compensation: 

Salary: $52,500 to $62,500

Perks:

• Work in a creative, high-energy studio
• Collaborate with some of the most innovative minds in content
• Room to grow with a fast-scaling agency